FAQs and contacts
Answers to the most frequently asked questions
Email and bookings
Payments
Cancellations and changes
Other questions and contacts
Email and bookings
I have not received the confirmation email. What should I do?
What happens after booking?
When do I receive the meeting point?
How can I get a quote?
Payments
Where can I find a payment confirmation for the booking?
I requested a refund. Why don’t I see the credit on the account?
When are the funds withdrawn?
Cancellations and changes
Can I cancel my booking?
My booking has been canceled or moved. What should I do?
What happens in case of bad weather?
How do I change my booking?
Other questions and contacts
I haven't found the answer to my question. How do I contact you?
I want to become a partner of Holidoit. How do you do it?
